Terms & Conditions

1. Introduction & Acceptance

These Terms & Conditions govern your access to and use of apk5, Bangladesh's trusted online casino and sports betting platform. By registering an account, logging in, or placing a wager on apk5, you confirm that you have read, understood, and unconditionally accepted all terms set out in this document. If you do not agree with any provision of these Terms & Conditions, you must immediately stop using the platform and close your account.

apk5 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Material changes will be communicated via notice on the platform. Your continued use of apk5 after any such change constitutes your acceptance of the new terms. These Terms & Conditions apply to all users from Bangladesh and any other jurisdiction where the service is accessible, subject to applicable local law.

2. Eligibility & Account Registration

To create an account and use the services offered by apk5, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. Underage gambling is strictly prohibited. apk5 enforces rigorous age verification procedures and will close any account found to be in breach of this requirement.
• You must register only one account per person. Multiple accounts held by the same individual will be merged or closed, and any associated balances may be forfeited.
• You must provide accurate, complete, and current personal information during registration and keep it updated at all times. Providing false information constitutes a material breach of these terms.
• You are solely responsible for maintaining the confidentiality of your account credentials. apk5 shall not be liable for any losses arising from unauthorized access caused by your failure to keep credentials secure.
• You must not use the platform if you are a resident of a jurisdiction where online gambling is explicitly prohibited by law. It is your responsibility to verify the legality of online gambling in your location before registering.

apk5 reserves the right to request identity documents, proof of address, or payment method verification at any stage of your account's lifecycle. Failure to provide satisfactory documentation within a reasonable period may result in account suspension or closure.

3. Deposits, Withdrawals & Payments

apk5 supports a variety of payment methods popular among Bangladeshi players. All transactions are processed in Bangladeshi Taka (BDT) and are protected by SSL encryption. The following conditions apply to all financial transactions:

• Accepted payment channels include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit and withdrawal amounts apply and are displayed on the cashier page at the time of transaction.
• Withdrawals will only be processed to payment methods previously used by the account holder for deposits. apk5 will not process withdrawals to third-party accounts under any circumstances.
• apk5 reserves the right to apply transaction processing times consistent with its standard operational timelines. Deposits are generally instant; withdrawals may take up to 3 business days depending on the payment method.
• Any withdrawal request may be subject to Know Your Customer (KYC) verification. apk5 may withhold withdrawal processing pending satisfactory completion of identity verification steps mandated by our anti-fraud and anti-money-laundering policies.

apk5 does not charge fees for standard deposits or withdrawals; however, your payment service provider (e.g., bKash, Nagad) may apply their own transaction charges. apk5 is not responsible for fees charged by third-party payment processors.

4. Bonuses & Promotions

apk5 may offer welcome bonuses, reload promotions, free spins, cashback offers, and other incentives to eligible players. All bonuses are subject to the following general conditions in addition to any specific terms attached to an individual promotion:

• All bonuses are subject to wagering requirements. Unless stated otherwise, the standard rollover requirement is 20x the bonus amount before any withdrawal of bonus-derived funds can be made.
• Bonuses are non-transferable, non-cashable (unless stated otherwise), and may not be converted to real money without completing the applicable wagering requirement.
• apk5 reserves the right to withdraw, amend, or cancel any promotional offer at any time without prior notice, including in cases of suspected abuse or technical error.
• One bonus per household, IP address, device, or shared network. Using multiple accounts or devices to claim the same promotion will be treated as a breach of these Terms & Conditions.

Promotional terms are subject to change. We recommend reviewing the specific bonus page or contacting our support team for the latest wagering and validity requirements before claiming any offer.

5. Responsible Gaming

apk5 is committed to promoting responsible gaming and protecting vulnerable users. We strongly encourage all players to treat gambling as a form of entertainment, not as a source of income. The following responsible gaming tools are available to registered users:

• Deposit limits: Set daily, weekly, or monthly maximum deposit amounts to keep your spending within a budget you are comfortable with. Reductions take effect immediately; increases may be subject to a cooling-off period.
• Self-exclusion: Request a temporary time-out (24 hours to 6 weeks) or a permanent self-exclusion from the platform. During a self-exclusion period, your account will be locked and you will not be able to place wagers or access promotional materials.
• Reality check reminders: Configure periodic session-duration alerts to inform you how long you have been actively gambling during a single session.

If you believe gambling is negatively affecting your life or the life of someone close to you, please contact our support team immediately at [email protected]. We take all responsible gaming requests seriously and will act promptly to provide the protection you need. For players aged 21 and above only.

6. Prohibited Activities

The following activities are expressly prohibited on the apk5 platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities:

• Attempting to exploit software bugs, glitches, or technical errors to gain an unfair advantage. Any winnings derived from such exploitation will be void and may be reclaimed.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform in a manner inconsistent with normal human gameplay.
• Money laundering, structuring transactions to evade reporting thresholds, or using the platform to process funds derived from criminal activity.
• Collusion, match-fixing, or any form of coordinated play designed to manipulate game outcomes or circumvent the platform's fairness mechanisms.
• Accessing the platform on behalf of another person or entity without explicit written authorization, or allowing third parties to use your account credentials.

apk5 employs advanced fraud detection systems and continually monitors account activity for irregular patterns. Accounts identified as engaging in prohibited activities will be actioned without prior warning.

7. Intellectual Property

All content available on the apk5 platform — including but not limited to software, text, graphics, logos, button icons, images, audio clips, data compilations, and the selection and arrangement thereof — is the exclusive property of apk5 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, or exploit any part of the platform without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by applicable law, apk5 and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your access to or use of (or inability to use) the platform, even if apk5 has been advised of the possibility of such damages.

apk5 does not guarantee uninterrupted or error-free operation of the platform. Scheduled maintenance, server downtime, or third-party service disruptions may affect platform availability. apk5 shall not be liable for any losses arising from periods of unavailability.

9. Privacy & Data Protection

Your privacy is important to us. By using apk5, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy. We use industry-standard SSL encryption to protect all data transmitted between your device and our servers. We do not sell, rent, or otherwise share your personal information with third parties for marketing purposes without your explicit consent. For full details on how your data is handled, please review our Privacy Policy.

10. Amendments to These Terms

apk5 may revise these Terms & Conditions periodically. The date of the most recent revision will always be indicated at the top of this page. We encourage you to review this page regularly to stay informed of any changes. Where changes are significant, we will provide a more prominent notice, which may include a notification within your account dashboard.

Your continued use of the apk5 platform after any amendment to these Terms & Conditions constitutes your binding acceptance of the revised terms. If you do not accept the updated terms, you must cease using the platform and may request account closure by contacting our support team.

11. Governing Law & Disputes

These Terms & Conditions shall be interpreted in accordance with applicable law. Any dispute, claim, or controversy arising out of or relating to these Terms & Conditions or the use of apk5 shall first be referred to our support team for informal resolution. apk5 is committed to resolving disputes fairly, transparently, and in a timely manner. We operate as a safe and reliable platform with SSL-secured transactions and fair play standards applied across all games and betting markets.